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We are just as excited as you are! Our goal is to provide the best service to our guests. Due to the exclusive services that we offer, we have enacted policies to ensure all our patients are given one on one attention and quality service in a relaxed environment. Thank you in advance for your understanding.
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Children Policy.
At our salon, we uphold a strict no-children policy to maintain a safe and professional environment, especially as we offer tattoo services. We prioritize the well-being and safety of our clients and adhere to industry standards to ensure a sterile and controlled setting for all procedures. By excluding children from our premises, we can provide our clients with uninterrupted moments of pampering and rejuvenation, allowing them to fully immerse themselves in their beauty treatments without distractions. We appreciate your understanding and cooperation in respecting this policy, as it allows us to prioritize the comfort and satisfaction of our valued clients.
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Late Policy.
Anyone who is more than 15 minutes late for their appointment may be asked to reschedule, and it will be considered a last minute cancellation. That much lost time will not allow the technician to complete the procedure properly. The time cannot be “made up” by rushing or omitting important steps. In special cases, and when our schedule will allow, we may be able to accommodate the appointment. This will be at our discretion and only with advanced notification of late arrival.
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No Show Policy.
Because we reserve a time especially for you, we sincerely ask for at least 48 hours of advance notice if you need to cancel or reschedule your appointment. If 48 hours notice is not given, you will be charged 100% of your service fee. Last minute cancellations and "No Shows" leave spaces in our schedules that cannot be filled without timely notice. If the guest fails to no show to their scheduled appointment, they will forfeit their booking fee and will be required to pay in full for any future appointments at the time of scheduling.
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Booking Fee.
A non-refundable booking fee of $100 is required to schedule a permanent makeup service and $50 to reserve a procedure appointment for any treatment longer than 1 hour for the specific day and time. If the appointment has to be rescheduled, a new booking fee is required. The booking fee will be deducted from the procedure fee on the day of the appointment. If a procedure is scheduled at the consultation, a booking fee will be taken at that time.
**Balance is due on the day of the procedure. We accept cash and all major credit cards.
If a procedure is scheduled online, we do ask for a credit card on file for any procedure longer than 1 hr, ONLY the booking fee will be charged with the credit card submitted on file. The final balance will be paid at the time of the service.